Originally published here for the Institute of Organizational Mindfulness (IOM). For both your own fulfillment, and the people you serve, what’s a better service trait than the love of making others happy? Well, the first mistake you can make with this is a tendency towards “outcome-orientation”: the frustration from things not turning out how you
Blog | Well-ness
Originally published here for the Institute of Organizational Mindfulness. “Never let ‘em see you sweat.” I have very distinct memories of one of my mentors telling me this and urging me to laugh at myself more. Thanks to a terrifying combination of clumsiness and perfectionism, I was a young service professional that was prone to
Originally published here for the Institute of Organizational Mindfulness. A true person of service lives and works in constant readiness for celebration. I can see this principal getting misinterpreted by my former bar and restaurant colleagues as something to the effect of bartenders doing shots with the clientele. But you’re onto something here: real success
Originally published here for the Institute of Organizational Mindfulness. Service is full of mistakes. You’re dealing with endless highly-individual needs, unpredictable particularities, a minefield of emotional triggers that clients will readily punish you for ever-so-slightly feathering an insecurity of theirs. You’re also juggling technical demands and chances are you have the precision of a flesh
Originally published here for the Institute of Organizational Mindfulness. Expand Your Communication Skills Have you ever gone to eat somewhere and everything is “perfect”? The person serving you recommends a wine pairing with a sniper’s precision. It arrives with surgically-executed food, both of which are timed like a Swiss monorail. And yet the experience was
The resulting experience of each meditation doesn’t matter nearly as much as your mindset around your experiences. Meditation is not a state you reach, but an attitude you maintain.
The resulting experience of each meditation doesn’t matter nearly as much as your mindset around your experiences. Meditation is not a state you reach, but an attitude you maintain.
The most recent Serve Conscious podcast episode was about living with an abundance mentality. The concept might have seemed more controversial than I first considered and probably would have benefitted from a more thorough explanation of what it is and what it is not. In case there are fears that this idea conflicts with your
For the first time in awhile, I don’t have a management role where I work. Right now, all I want to do is moonlight at a restaurant, rather than invest the hours into running some aspect of it. Currently, I have too much else to do. So I’m not a leader there. Technically. However, that
In part I of this article, I illustrated my current easier-than-usual work environment where I still find tremendous challenges to serving others. I’ve found that this is because of the innate limitations of being human and connecting to other humans. This exercise has allowed me to look at the finer points of service and
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