The way you influence your team’s belief in themselves and the work they do has a profound impact on how they serve (and whether they stay!). You’ll be surprised at the subtle ways that their mindset can be impacted by simple, passing comments.
The Serve Conscious Podcast.
How to prepare yourself for the inevitable challenges and uncertainties of incorporating anything in the realms of mindfulness, coaching or other mental wellness modalities into your workplace – and creative possibilities to make your program a true success.
The right questions to ask yourself to have a successful mental wellness program that meets the specific wellness needs you have as an organization.
How appreciating the time and energy of your team (and customers) is a key strategy for building a service culture, retaining your best players and ultimately providing a smoother experience for your customers.
When we perform a task resentfully, it’s not a behavior we tend like about ourselves, but is a spectacular opportunity to learn about our values, relational tendencies, communication habits, and general sense of freedom. Learn how to understand and heal this all-too-common feeling that arises in the workplace (and beyond).
A practice that uses visualization and intention-setting to prepare your mind for whatever all the crazy humans in your life might throw at you, making you better at automatically responding in a more compassionate, patient and understanding way.
The holidays provide an opportunity to connect to the aspects of service that are truly meaningful to you. How to go beyond just the transactional job requirements of service and access your natural motivation to serve REGARDLESS of what you’re getting out of it.
How to your keep sense of self from getting affected by someone else’s foul mood so you can continue to perform and enjoy your service-oriented work.
Do you find yourself making assumptions, criticisms or unfair evaluations of the people you serve or work with. Trying to stop judgmental thinking can be counterproductive so we explore surprising ways to master your judgy mind.
A dialogue style “interview” with service coach and culture-shifter Neal Woodson where we cover topics like compassion, service cultures, dealing with difficult humans, and how to help professionals feel empowered to serve to their highest potential.
Service That Opens Your Customer's Eyes.
Access FREE live monthly Service Mindset Workshops and learn the techniques that optimize the inner service game of your team to meet the non-stop demands of the service role.
Access the Free Workshops & Open Your Customer's Eyes.
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