When we perform a task resentfully, it’s not a behavior we tend like about ourselves, but is a spectacular opportunity to learn about our values, relational tendencies, communication habits, and general sense of freedom. Learn how to understand and heal this all-too-common feeling that arises in the workplace (and beyond).
Podcast | One-ness
A practice that uses visualization and intention-setting to prepare your mind for whatever all the crazy humans in your life might throw at you, making you better at automatically responding in a more compassionate, patient and understanding way.
The holidays provide an opportunity to connect to the aspects of service that are truly meaningful to you. How to go beyond just the transactional job requirements of service and access your natural motivation to serve REGARDLESS of what you’re getting out of it.
Do you find yourself making assumptions, criticisms or unfair evaluations of the people you serve or work with. Trying to stop judgmental thinking can be counterproductive so we explore surprising ways to master your judgy mind.
A dialogue style “interview” with service coach and culture-shifter Neal Woodson where we cover topics like compassion, service cultures, dealing with difficult humans, and how to help professionals feel empowered to serve to their highest potential.
Fellow service superhero, Molly Bruttomesso of Wunderkind, discusses organizational culture, professional growth, and true customer support – and how that all gets bolstered by honoring each team members’ individuality.
Activation of your very best qualities before service or a big moment you want to feel super prepared for
What being “selfless” service really means – you might be surprised how many “selfish” decisions are required to really be of service.
Powerful new perspectives on communication and leadership practices, brought to you from the intersection of business strategy and piloting a commercial airplane.
Learn some of the ways that I broke out of emotional illiteracy – connecting with your customers is simpler than you think.
Service That Opens Your Customer's Eyes.
Access FREE live monthly Service Mindset Workshops and learn the techniques that optimize the inner service game of your team to meet the non-stop demands of the service role.
Access the Free Workshops & Open Your Customer's Eyes.
Learn the Service Mindset Workshops and transform your professional game from the inside-out.
Training | Coaching.