Podcast | Now-ness

Activation of your very best qualities before service or a big moment you want to feel super prepared for

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Good service outcomes are unreliable and it’s painful when we invest a lot of love into a service scenario that doesn’t bear fruit. How do we let go of outcomes without losing our service spark?

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Communication is everything, right? So how come more people don’t learn how to really be THERE for it? Dan Huston is the O.G. mindful communication educator and has so much profound wisdom to share.

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This is a short guided practice that I consider to be martial arts training for emotional resilience. Exercise attention and feeling capacity as though it’s a muscle.

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Strategy and quick practice to consistently drop into greater self-awareness throughout the day – have more calm, focus and authority over your emotions throughout the day. This is basically the essentials of mindfulness packed into 10 minutes or so.

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A game-changing in-the-moment mindfulness practice that will allow us to meet the reactions we have with the kindness and support of a good friend.

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A core discussion on mindfulness and service. The straight essentials to implement mindfulness into your service life and watch it transform. And a deep look at one of the most important things to understand with our practice: the struggles with mindfulness are valuable, mindful growth experiences.

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Tap into the the wisdom, humanity and academic rigor of Andy Lee, founder of the legendary mindfulness program at Aetna Health. Now on a mission to help organizations weave mindfulness into its culture, we discuss the challenges and profound possibility of these practices to transform the workplace.

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About the service skills you most need but aren’t taught. Ones I’ve gathered from years of learning and travel and my upcoming course that will distill them into practices and principles that any service-oriented person can use.

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Realize how moments of crisis like are something you’ve been training your whole life for – through every opportunity you’ve taken to pay attention, be compassionate, understand things better, and choose to de-escalate rather than react.

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